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Generating Insurance Impact

The key to insurers’ competitiveness in a volatile market is greater flexibility and agility. Genpact’ s insurance business process solutions, including outsourcing, technology, and transformation, can create an advantage in day-to-day operations and offer a solid foundation for profitability and growth by helping clients enter new markets, meet regulatory requirements, and maintain customer loyalty through new products and superior service.

Genpact architect the Lean DigitalSM enterprise by combining design-thinking principles and Lean approaches with digital technologies, analytics, and deep domain expertise to run processes more efficiently and effectively.


Our solutions, supported by our Lean Six Sigma heritage, benefit from our proprietary Smart Enterprise Processes (SEPSM) methodology. Using customer lifecycle analytics, we can optimize claims efficiency and cost, predict and guide customer behavior, reduce fraud, help manage risk, and provide timely business intelligence that allows clients to seize opportunities quickly and confidently. Our services include:

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A message from Tiger Tyagarajan, President & CEO of Genpact



Focused on enabling stronger growth through more scalable operations, Genpact works with 20+ clients, including six Fortune 500 insurers, generating an impact of $500 million+ across the insurance industry.

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